Energy Sales Consultant
Key Responsibilities of the role:
- Prospect for potential customers and create new business opportunities.
- Effectively up-sell and cross-sell from our service catalogue.
- Collect and analyse market and customer data to leverage sales opportunities.
- Attain authorisation of bills and approval from customers.
- Overcome customer objections, transforming them into opportunities.
- Ensure all customer information is accurate and compliance-adherent.
- Always maintain a professional representation of our business.
- Collaborate efficiently with a Senior Closing Specialist to ensure leads are properly handled.
- Respond professionally to all email and telephone inquiries.
- Capitalise on sales opportunities to meet and surpass targets and KPIs.
- Manage your client base effectively.
- Build and sustain a robust customer pipeline.
- Attend necessary training sessions.
Skills Required
- Previous telesales experience (B2B or B2C).
- Energy industry experience is preferred but not essential.
- Possess strong team participation skills, as well as the ability to work independently.
- Confident to approach customers on an outbound basis
- Display competence in identifying business opportunities.
- Proficiency in computer skills.
- Exceptional communication and interpersonal skills.
- Excellent customer service abilities.
- Demonstrated experience in a target-driven environment.
- Punctuality and professional appearance.
- Excellent time management and organisational skills.
- Display initiative and willingness to learn new sales techniques.
- Adaptability to business changes.
Experience:
- Preferably 6 months of sales experience within the Energy Industry.
- 6 months of telesales experience (B2B or B2C).
- Ability to work effectively under pressure to achieve targets and KPIs.
- Proficiency with I.T